Terms of Service

Last updated August 17, 2026

These terms are for Novana Labs, not the main Novana product. Novana Labs is our set of free, no-login tools for schools at labs.novana.io. The Novana platform at novana.io is a separate product with its own terms of service. If you use that platform, its terms apply there, not these.

Not advice. Nothing in the Services, and nothing they generate, is legal, compliance, or professional advice. You use the tools, and everything they produce, on your own responsibility.

We are 不落教育科技株式会社 (Uni Education Technology Co. Ltd, operator of Novana) ("Company," "we," "us," "our"), a company registered in Japan at Japan, 〒812-0013 Fukuoka, Hakata Ward, Hakataekihigashi, 1-chōme−14−34 博多ICビル, 2F-C, Fukuoka, Fukuoka 812-0013.

These Terms of Service (the "Terms") govern your use of Novana Labs, our free tools for schools at https://labs.novana.io (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use them.

The Services are for adults, such as school staff and administrators. If you are under 18, or the minimum age where you live, you may not use them. You can reach us at team@novana.io.

1. Our Services

Novana Labs offers free tools you can use without an account. Some of them turn what you enter into a document or other output, built in your browser and, where you ask, emailed to an address you give us.

The Services are for your own use. What they provide is not meant for anyone in a place where using it would break the law. If you access the Services, you do so on your own initiative and are responsible for following your local laws.

2. Acceptable use

Use the Services only for lawful purposes and under these Terms. You agree not to:

  • Break any applicable law or regulation.
  • Enter student records, sensitive personal information, or other data about children. The Services are not built to receive it.
  • Defraud, mislead, or harm us or other users, or use anything from the Services to harass or abuse anyone.
  • Get around, disable, or interfere with the Services' security features, or bypass anything meant to restrict access.
  • Disrupt or overload the Services or the networks behind them.
  • Use bots, scrapers, or other automated tools to access the Services or harvest content, beyond ordinary search-engine or browser use.
  • Upload or send viruses, malware, or other harmful material.
  • Reverse engineer, decompile, or disassemble any part of the Services, or copy or adapt their software, except where the law allows.
  • Use the Services to compete with us, or to advertise or sell goods and services.

If someone violates these Terms, we may investigate and respond as we see fit, including cutting off their access.

3. Intellectual property

We own or license the intellectual property in the Services: their source code, software, design, text, and graphics (the "Content"), along with our trademarks, service marks, and logos (the "Marks"). All of it is protected by law and provided "AS IS" for your own use.

As long as you follow these Terms, we grant you a non-exclusive, non-transferable, revocable license to use the Services and the documents and other output they generate for you. You own the documents you generate, and you can use, edit, and share them for your own purposes. Apart from that output, you may not copy, republish, sell, or otherwise exploit any part of the Services, Content, or Marks without our written permission.

If you send us feedback, suggestions, or ideas about the Services ("Submissions"), we may use them freely and without owing you anything.

4. AI features and no-advice disclaimer

Some tools use AI from a third-party provider, Google, to generate content. When you use them, what you enter for that purpose goes to Google to produce your output. Your output is built in your browser and, where you ask, emailed to you.

Anything the AI generates is a draft, and a starting point for human review. It is not legal, compliance, safeguarding, or other professional advice, and it has not been checked against your jurisdiction or your circumstances. AI can be inaccurate or incomplete. Reviewing, editing, and validating what it produces is on you, as is bringing in the right people, such as your safeguarding lead, data protection lead, and governing board, before you rely on it. We are not responsible for decisions you make based on it.

5. Privacy

We take privacy seriously. Please read our Privacy Policy, which forms part of these Terms; by using the Services, you agree to it. The Services run on Cloudflare's global network, and your information may be processed in Japan, the United States, and elsewhere, as that policy explains.

6. Third-party sites and content

The Services may link to sites or content we do not control. We are not responsible for the accuracy, policies, or practices of anything you reach that way, and you visit it at your own risk. Once you leave the Services, these Terms stop applying; check the terms and privacy policy of whatever site you land on.

7. Managing the Services

We may, but do not have to, monitor the Services for violations, take legal action against anyone who breaks the law or these Terms, and otherwise manage the Services to protect our rights and keep them working.

8. Disclaimer

THE SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE," AND YOU USE THEM AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES OR ANY GENERATED CONTENT, AND WE TAKE NO RESPONSIBILITY FOR (1) ERRORS OR INACCURACIES IN CONTENT, INCLUDING AI-GENERATED CONTENT, (2) UNAUTHORIZED ACCESS TO OUR SERVERS OR THE INFORMATION ON THEM, (3) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICES, OR (4) ANY BUGS OR VIRUSES A THIRD PARTY TRANSMITS THROUGH THE SERVICES. USE YOUR OWN JUDGMENT AND CAUTION.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE WERE ADVISED SUCH DAMAGES WERE POSSIBLE. BECAUSE THE SERVICES ARE FREE, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED US DOLLARS ($100.00 USD). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITS, INCLUDING UNDER APPLICABLE DATA PROTECTION LAWS, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU.

10. Term and termination

These Terms apply while you use the Services. We may deny access to anyone, at any time, for any reason, at our sole discretion and without notice or liability, including for breaking these Terms or the law.

11. Changes and interruptions

We may change, modify, or remove any part of the Services at any time without notice, and we may discontinue any part of them. We cannot promise the Services will always be available, and they may hit interruptions, delays, or errors. We are not liable for any loss or inconvenience if you cannot reach or use them.

12. Governing law

These Terms are governed by the laws of Japan. You and 不落教育科技株式会社 agree that the courts of Japan have exclusive jurisdiction over any dispute arising from these Terms.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we change the "Last updated" date at the top. If you keep using the Services after a change takes effect, that counts as accepting the revised Terms.

14. Contact us

To raise a complaint or ask about the Services, contact us at:

不落教育科技株式会社 (Uni Education Technology Co. Ltd)

Japan, 〒812-0013 Fukuoka, Hakata Ward, Hakataekihigashi, 1-chōme−14−34 博多ICビル, 2F-C

Fukuoka, Fukuoka 812-0013, Japan

team@novana.io